Stop Wasting Time on Repetitive Support

Stop Wasting Time on Repetitive Support

Smarter AI for Modern E-Commerce

Winning in e-commerce means delivering faster, smarter, and more personal experiences. Custora combines powerful AI with deep product understanding to transform how customers find and interact with your store — in real language, instantly.

Reduce support workload by 40%. Boost conversions.

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Trusted by the best

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Product recommendations

Turn Browsers into Buyers

Turn Browsers into Buyers

Turn Browsers into Buyers

Help customers find the right product

Increase conversion rates with smarter product recommendations

Always-on quick replies

Custora knows everything about your store and help the user receive the answer they are looking for

Human takeover when needed

If a personal touch is needed, you can always take over the conversation

Save time and reduce costs

Better product recommendation means better conversion without taking more time from the support team

Smart integrations

Connect With Any System, Seamlessly

Connect With Any System, Seamlessly

Connect With Any System, Seamlessly

Custora works right alongside your existing tools, managing orders, cancellations, and customer interactions without disrupting your workflow. Keep your systems, just do less manual work.

Custora works right alongside your existing tools, managing orders, cancellations, and customer interactions without disrupting your workflow. Keep your systems, just do less manual work.

Custora works right alongside your existing tools, managing orders, cancellations, and customer interactions without disrupting your workflow. Keep your systems, just do less manual work.

Add a customer to your newsletter

Add a customer to your newsletter

Add a customer to your newsletter

Check order status

Check order status

Check order status

Cancel or update orders

Cancel or update orders

Cancel or update orders

Automate custom workflows

Automate custom workflows

Automate custom workflows

Pricing & Plans

Simple Pricing. Full Access. Zero Risk.

We keep pricing transparent and fair 💰 You only pay if Custora works for your business.

Billed Monthly

Billed yearly

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Custora Pro

Ideal for growing e-commerce businesses

$499

/ month

All features included

Unlimited product catalog

1,000 monthly conversations

Slack integration

Automated workflows

Priority Support

Start your 7-day free trial

no credit card required.

Billed Monthly

Billed yearly

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Custora Pro

Ideal for growing e-commerce businesses

$499

/ month

All features included

Unlimited product catalog

1,000 monthly conversations

Slack integration

Automated workflows

Priority Support

Start your 7-day free trial

no credit card required.

Billed Monthly

Billed yearly

Icon
Custora Pro

Ideal for growing e-commerce businesses

$499

/ month

All features included

Unlimited product catalog

1,000 monthly conversations

Slack integration

Automated workflows

Priority Support

Start your 7-day free trial

no credit card required.

Comparison

What Sets Custora Apart

Discover how Custora outperforms other systems with superior features,
better performance, and unmatched ease of use.

Discover how Prismo outperforms other platforms with superior features, better performance, and unmatched ease of use.

OTHER PLATFORMS

Limited plans

Limited plans

Limited plans

Don’t know your products

Don’t know your products

Don’t know your products

Standalone system

Standalone system

Standalone system

Only replies to exact phrases

Only replies to exact phrases

Only replies to exact phrases

Only understands correct words and questions

Only understands correct words and questions

Only understands correct words and questions

Separate search & chat

Separate search & chat

Separate search & chat

Can only handle chat

Can only handle chat

Can only handle chat

Poor integrations

Poor integrations

Poor integrations

V/S

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Everything in Custora Pro

Everything in Custora Pro

Everything in Custora Pro

Full catalog understanding

Full catalog understanding

Full catalog understanding

Seamless integration

Seamless integration

Seamless integration

No learning curve for your customers

No learning curve for your customers

No learning curve for your customers

Understands typos, synonyms & long queries

Understands typos, synonyms & long queries

Understands typos, synonyms & long queries

Unified AI engine

Unified AI engine

Unified AI engine

Custom automation

Custom automation

Custom automation

Integrates with every system

Integrates with every system

Integrates with every system

Easy Setup

Effortless Setup and Continuous Support

Custora is designed to be easy to use, enabling full implementation in just 7 days. We keep Custora updated with the latest data and stay in close contact with your team. Switch systems? We’ll adapt instantly — no downtime, no hassle.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

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Integrations

  • BigCommerce

  • Zendesk

  • Omnium

  • Medusa.js

  • WooComemrce

  • Magento 2

  • Shopify

  • Adobe Commerce

Unique Features

Unlock Custora’s Full Potential

Discover Custora’s powerful and unique tools that set it apart, offering unmatched efficiency, customization, and collaboration.

Product Recommendations That Truly Help

Custora doesn’t just improve search — it redefines how customers discover and connect with your products.

By understanding real customer intent, it delivers personal, relevant, and human-like results.

Knowledge

Custora understands your store inside and out, giving accurate, brand-aligned answers every time.

With Custora handling repetitive questions, your team can focus on cases that truly need a human touch.

AI That Learns and Grows

From day one, Custora assists your customers — and with every interaction, it becomes smarter.

The more Custora learns, the more cases it can handle, continuously improving your customer experience.

Product Recommendations That Truly Help

Custora doesn’t just improve search — it redefines how customers discover and connect with your products.

By understanding real customer intent, it delivers personal, relevant, and human-like results.

Knowledge

Custora understands your store inside and out, giving accurate, brand-aligned answers every time.

With Custora handling repetitive questions, your team can focus on cases that truly need a human touch.

AI That Learns and Grows

From day one, Custora assists your customers — and with every interaction, it becomes smarter.

The more Custora learns, the more cases it can handle, continuously improving your customer experience.

Meetings and Collaboration

Seamless Collaboration for Effective Meetings

Easily schedule and manage meetings, collaborate in real-time, and keep everyone aligned for successful team interactions and faster decision-making.

Meetings and Collaboration

Seamless Collaboration for Effective Meetings

Easily schedule and manage meetings, collaborate in real-time, and keep everyone aligned for successful team interactions and faster decision-making.

Events and Document Sharing

Organize Events and Share Documents

Effortlessly manage events, share important documents, and collaborate with your team to ensure everything is in one place and easily accessible.

Events and Document Sharing

Organize Events and Share Documents

Effortlessly manage events, share important documents, and collaborate with your team to ensure everything is in one place and easily accessible.

Planning and Tracking

Efficient Planning and Real-Time Tracking

Plan tasks, set priorities, and track progress with ease to ensure projects stay on track and deadlines are met with minimal effort.

Planning and Tracking

Efficient Planning and Real-Time Tracking

Plan tasks, set priorities, and track progress with ease to ensure projects stay on track and deadlines are met with minimal effort.

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Contact Us

We’d Love to Hear
From You

We’d Love to Hear
From You

We’d Love to Hear
From You

Have questions, feedback, or need support? We’re here to help every step of the way.

Have questions, feedback, or need support? We’re here to help every step of the way.

Have questions, feedback, or need support? We’re here to help every step of the way.

Send us your query

FAQs

Frequently Asked Questions

I use a system you don’t integrate with
How do we know Custora won’t share sensitive information?
What happens if Custora doesn’t know the answer?
I use a system you don’t integrate with
How do we know Custora won’t share sensitive information?

Custora only accesses customer data when provided by the customer (e.g. order number, email). Sensitive actions like cancellations include an extra verification step for security.

What happens if Custora doesn’t know the answer?
I use a system you don’t integrate with
How do we know Custora won’t share sensitive information?

Custora only accesses customer data when provided by the customer (e.g. order number, email). Sensitive actions like cancellations include an extra verification step for security.

What happens if Custora doesn’t know the answer?
Have Questions? We're Here to Help!
Have Questions? We're Here to Help!

Reach out to our support team for any queries or assistance.

Reach out to our support team for any queries or assistance.